Job Title: Managing Director – Oakwood Knowledge Academy (OKA)
Client: Oakwood Green Africa
Industry: Financial Services
Location: Ghana
Job Purpose/Summary
The Managing Director – Oakwood Knowledge Academy (OKA) has the responsibility for prospecting and engaging the market for learning and development, intervention services, leveraging OKA’s vision to be the conduit for uncommon knowledge into Africa, to create awareness and demand for the Academy’s bespoke, L&D programs focused on building critical skills and performance capabilities in different areas, including business leadership, personal effectiveness, finance, strategy articulation and execution, etc
Additionally, the individual will also have the responsibility of growing the client base (i.e., institutions, corporates, and individuals) for knowledge enhancement, capacity building, learning, and development services in the African sub-region, with a focus on unlocking performance potential and transforming human behavior for personal and business effectiveness.
Key Functions/Responsibilities
- Assist in the articulation of go-to-market and implementation of learning and development, as well as operations management strategies, action plans, and policies for engaging institutional, corporate, and individual clients in Ghana to upscale knowledge and bridge capability gaps for personal and institutional growth.
- Drive new client acquisition through cold calls, e-messaging, and ongoing relationship building and engagement with senior management of target institutions and corporates, as well as individual clients.
- Explore, identify, and utilize upselling and cross-selling strategies to expand market opportunities for growing the number of institutional, corporate, and individual clients for learning and capacity-building services in Ghana.
- Analyse data from internal systems and external sources to identify opportunities to improve sales performance, develop new business leads, and sign new corporate and business group contracts for OKA in Ghana
- Identify and contact potential clients to determine their needs and evaluate interest in the suite of OKA’s L&D products or services
- Prepare annual and future year projections of income and expenditure for the operations of OKA in Ghana, for the approval of senior management based on in-depth market opportunity assessment and revenue potential for L&D services.
- Initiate, in collaboration with the Head of Group CEO, additions to L&D program contents and prioritized a range of knowledge-building focal areas to be executed in Ghana, annually, including budgets and resource allocations, onboarding of participants, partner engagements, etc.
- Supervise the development and documentation of standard templates (e.g., letters, prospectus, newsletters, surveys) used in communicating with the target public and managing client engagements.
- Review country sector reforms, which are likely to create opportunities for learning and capability development services in Ghana to enable the Academy to proactively develop bespoke knowledge-building programs and intervention strategies for institutions, corporates, and individuals.
- Develop and schedule periodic (monthly, quarterly, annual, etc.) field engagement programs of activities, across Africa for opportunity assessment, briefing meetings with prospective clients on critical areas of learning and capacity building needs, as well as to seek potential partners in the delivery of knowledge academy ahead of the field visits by service delivery teams
- Lead the creation of marketing content for pages and promotional initiatives, newsletter design and implementation, including designing and producing PowerPoint presentations to existing and prospective clients.
- Conduct periodic impact assessments of delivered programs to gauge the results, outcomes, and impact on the institutional, corporate, and individual clients.
- Prepare periodic reports on programs and team performance for the consideration of the Head of the Academy to enable strategic decisions on program continuity, expansion, and investment imperatives
Qualifications & Experience
Required:
- Bachelor’s Degree in education, economics, business administration, social science, or related discipline.
- Relevant professional certification i.e., Certified Trainer, Certified Business Analysis Professional, etc. required.
- Minimum of 15 years of experience in an L&D environment in a consulting or training institution.
- Strong knowledge of training and capacity-building needs of institutions, corporations, and individuals in developing countries
Desired:
- Possession of an MBA (or master’s degree) is an added advantage.
- Good capacity for educational project conceptualization and management through to delivery
- Strong communication (verbal, nonverbal, and written skills – including presentation, preparation and delivery, and business writing)
- Good hands-on knowledge of institutional capacity-building models