Job Title: Senior Credit Control Officer
Reports to: Finance Manager
Client: Confidential
Industry: Healthcare
Locations: Lagos, Nigeria
Job Purpose/Summary
The Senior Credit Control Specialist is responsible for managing and overseeing the hospital’s receivables. The role focuses on reducing outstanding debts, ensuring timely payments from patients, HMOs, and corporate clients, and strengthening financial stability through proactive credit control processes.
Key Functions/Responsibilities
- Monitor and manage accounts receivable to ensure timely collection of outstanding invoices
- Follow up with patients, HMOs, and corporate accounts for overdue payments
- Reconcile accounts and resolve billing disputes
- Prepare and analyze aging reports weekly and monthly
- Recommend and implement credit control policies
- Liaise with billing, finance, and customer service to resolve payment issues
- Escalate non-payment cases and recommend further action
- Maintain accurate documentation of all correspondence and payment activities
- Prepare monthly collection performance reports for management
Qualifications & Experience
Required:
- B.Sc. degree in Finance, Accounting, Economics or any related field
- Minimum of 5 years’ experience within a finance, Banking, FMCG, hospital or healthcare setting.
- Professional membership with ICAN and/or ACCA is required.